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Reddit monitoring for teams

Reddit is deciding who your customers choose. Are you in the conversation?

RedPulse watches every Reddit post and comment for your brand, your competitors, and your category. It reads each one for sentiment, buying intent, and who got named, then alerts your team in Slack, Discord, or email when it matters.

Start your 30-day free trialSee how it works
  • Posts and comments across all of Reddit
  • Every mention analyzed on arrival
  • Alerts in Slack, Discord, email
  • No Reddit account needed
Sound familiar?

What it costs when nobody's watching Reddit.

  1. 01

    You found the thread three days late.

    A complaint about you became the top comment, got screenshotted, and now ranks on Google for your brand name. Nobody tagged you. You'd have had a chance if you'd seen it in the first hour.

  2. 02

    A "best X for Y" thread just recommended your competitor.

    Buyers shortlist on Reddit now, and those threads outrank your own pages, including in the answers AI assistants give. You weren't in it, and neither was your side of the story.

  3. 03

    Your keyword alerts have 400 unread.

    Links and titles, no context. Fifty a day becomes a folder you stop opening. The one that mattered was in there.

  4. 04

    Someone asked for exactly what you sell, and nobody answered.

    "Looking for a tool that does X, any recommendations?" That's a buyer, raising a hand, in public. The thread goes quiet in a day.

  5. 05

    Your boss asks "what's Reddit saying about us?"

    You have screenshots and a gut feeling. They wanted a number, a trend, and what to do about it.

Every one of these is a mention you could have caught, read, and acted on. That's the whole product.

Start your 30-day free trial

Reddit doesn't wait for you to sign up

Monitoring starts the moment you add a keyword, not before.

RedPulse collects conversations as they happen. It doesn't reach back in time, so the thread posted this afternoon is in your reports only if you're watching this afternoon. Every day without monitoring is a day of conversation you'll never be able to count, compare, or report on.

Most teams see their first mentions within minutes of the next post that names them.

Start watching today
Before you startedMonitoring

You add a keyword

Every post and comment from here on

How it works

Set up in five minutes. Then it reads Reddit for you.

  1. 1

    Add your brand and a competitor.

    It takes two minutes. Mark each as yours or a rival's so reports know the difference.

  2. 2

    Every mention arrives already read.

    Sentiment toward you, why they posted, what it's about, who else got named, and a one-line summary.

  3. 3

    Get the few that matter where you work.

    Slack, Discord, email, or your own webhook, instantly or as a digest.

A keyword alert is not the same as knowing.

Plain keyword tools hand you a link and a title and leave the reading to you.

Elsewhere

A link, a subreddit, a timestamp.

Comment mentioning Acme

r/SaaS · 12m

unread

Comment mentioning Acme

r/startups · 41m

unread

Post mentioning Acme

r/marketing · 1h

unread

Comment mentioning Acme

r/devops · 2h

unread

46 more today

Here

The same mention, already read: how it spoke about you, why the person posted, what it was about, who else got named, and a one-line summary.

r/SaaS·u/ops_lead·12m ago

Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.

84 31
Negative toward AcmeSomething is brokenComparing optionsSupport responsiveness Rival A

Summary

A long-time Acme customer says support quality dropped and is evaluating Rival A.

Read before you opened it
What teams use RedPulse for

Five jobs. One tool that reads every mention.

01Protect your reputation

The fire starts in a reply three levels deep.

Catch the problem before it becomes the top post.

  • Alert on negative sentiment toward you specifically, not the thread's overall mood.
  • Filter to "Something is broken" and "Complaining" intents to separate real problems from venting.
  • Volume threshold alerts fire when mentions spike past normal. You'll know the day something goes wrong, not the day after.
  • The Voices report tells you whether a spike is real or one account posting nine times.
  • The Reputation report shows where negativity comes from and whether it's getting worse.
monitoring.redpulse.io/alerts/new

Rule

Support fires in the wild

When
Sentiment is negative
And
Something is broken
And check
Support problem we own = Yes

Normally matches

3 / hour

A threshold of 4 sits close to normal and would fire on most windows.

Delivered to

Slack · #brand-watch Delivered
Discord · #alerts Delivered
Email · support-leads@ Delivered
Webhook · signed Delivered

02Win the comparison threads

When people are choosing, the thread is the sales call.

See who wins when buyers compare, and why.

  • Mark each keyword as Brand, Competitor, or General, so a rival's bad week is never filed as yours.
  • Entity-level sentiment: in a thread naming four vendors, see how each one fared, separately.
  • The Share of Voice report shows whether you're gaining or losing ground against named rivals.
  • The Consideration report shows who comes up when people are comparing, asking for advice, or ready to buy, and who's spoken well of.
  • Watch competitors' complaint threads. Their "Something is broken" is your opening.
monitoring.redpulse.io/reports/share-of-voice

Share of Voice

Last 30 days
Acme41%
Brand
Rival A33%
Competitor
Rival B18%
Competitor
Rival C8%
Competitor

One thread, four vendors

r/SaaS · “Best tool for a 20-person support team?”

Acme · Positive Rival A · Negative Rival B · Neutral Rival C · Positive
Comparing optionsAsking for advice

03Find people ready to buy

Buyers announce themselves on Reddit. Briefly.

Reach buyers while they're still asking.

  • Every mention is tagged with intent, including Looking to buy, Comparing options, and Asking for advice.
  • Write an AI Check in your own words, such as "Is this person evaluating a tool like ours?", and alert only on yes.Pro
  • The Demand report shows who's looking for something like what you sell right now, and where.
  • Push them to a Slack channel so someone can respond while the thread is live.
  • RedPulse never posts for you. You decide whether and how to join the conversation.
monitoring.redpulse.io/checks/acme

Your check

“Is this person evaluating a tool like ours?”

Alert conditionFilterReport

As the CTO, I'm pricing out a replacement this quarter.

Yes

Anyone else seeing slow support replies this week?

No

We're comparing three vendors before renewal.

Yes

04Hear what customers actually want

Your roadmap's best input isn't in your survey.

Turn Reddit into unfiltered product feedback.

  • The Voice of Customer report groups bugs, complaints, support asks, and "Wishing it existed" requests.
  • Topics separate pricing complaints from onboarding complaints automatically.
  • Explore pivots by topic, community, entity, or author, and every row opens the mentions behind it.
  • Ask takes plain-English questions, like "What are people complaining about when they mention us?", and shows exactly what was counted.Pro
monitoring.redpulse.io/explore/topics
TopicsSubredditsEntitiesAuthors
Pricing changes96
Support delays74
Onboarding58
Integrations41
Migration help27

Open any row to read the mentions behind it.

Shareable link
CSV · JSON · PDF

Ask shows what was counted. Counted mentions where sentiment is negative and published within 7 days: 43 matched.

05Report up without the busywork

"What's Reddit saying about us?" deserves a better answer than screenshots.

Hand leadership an answer, not raw links.

  • The Executive brief gives the headline numbers, what moved, and what it suggests, written from your figures.
  • Schedule any report to Slack, Discord, or email, hourly, daily, or weekly, in your timezone.
  • Freeze a report into a link anyone can open without an account, or download it as a PDF.
  • Export any scope as CSV or JSON.
monitoring.redpulse.io/reports/executive-brief

Executive brief

Last 30 days

1,248

Mentions

22%

Negative

48%

Share of voice

What moved

Support complaints rose in r/SaaS while Rival A gained mentions in comparison threads.

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Twelve reports, twelve questions.

Each report answers one question about the scope you've set. Read it live, freeze it into a link, download a PDF, or schedule it to Slack, Discord, or email.

  • The one you forward

    Executive brief

    What do I need to know, in a paragraph?

  • Overview

    What happened this period?

  • Momentum

    What is new or picking up that I have not looked at?

  • Share of Voice

    Are we gaining or losing ground against rivals?

  • Reputation

    Where is the negativity coming from, and is it getting worse?

  • Consideration

    When people are choosing, who comes up and who is spoken well of?

  • Voice of Customer

    What are people asking us to fix or build?

  • Demand

    Who is looking for something like this right now?

  • Communities

    Which communities are worth showing up in?

  • Voices

    Who is doing the talking, and is that spike real?

  • Checks

    What do my own questions say over time?

  • Timing

    When is this audience posting?

Built for agencies

Run every client from one workspace, and keep them completely separate.

  • A project per client. Their own keywords, alerts, and reports.Pro: unlimited projects
  • Client viewer seats are read-only and see only their own project. Other clients' projects don't even show as existing.Pro
  • Scoped destinations. Each client's Slack or email only ever receives that client's alerts.
  • Email reports to clients who have no account.
  • White-labelled reports and PDFs. Your logo, no "powered by".Pro

Agency workspace · Projects

3 clients

Client A · Coffee brand

Viewer · client-a#client-a-alerts PDF with your logo

Client B · Fitness app

Viewer · client-bWeekly report email PDF with your logo

Client C · Law firm

Viewer · client-c#client-c-reddit PDF with your logo
Why RedPulse

Why not just use keyword alerts?

What you get

Free keyword alerts
A link and a title
Social listening suites
Dashboards across many networks
RedPulse
Every Reddit mention, already read

Comments, not just posts

Free keyword alerts
Varies
Social listening suites
Varies
RedPulse
Posts and comments

Reads sentiment toward you

Free keyword alerts
No
Social listening suites
Usually overall mood
RedPulse
Per keyword and per named entity

Buying and problem intent

Free keyword alerts
No
Social listening suites
Rarely
RedPulse
13 intents on every mention

Your own yes/no questions

Free keyword alerts
No
Social listening suites
No
RedPulse
AI Checks

Answers you can audit

Free keyword alerts
No
Social listening suites
Rarely
RedPulse
Ask shows what was counted

Built for Reddit

Free keyword alerts
Incidentally
Social listening suites
One network of many
RedPulse
Only Reddit, deliberately

Tables compare categories, not specific products.

What 'analyzed' means

One Reddit comment. Everything RedPulse reads from it.

This is what arrives with every mention, before you open it. The labels are the same ones you'll filter, alert, and report on in the app.

  • Nothing posts on your behalf
  • No Reddit account or app install
  • Webhook credentials encrypted at rest
  • Reddit content treated as data, never trusted markup
monitoring.redpulse.io/mentions/acme
r/SaaS·u/ops_lead·12m ago

Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.

84 31
Read on arrival
Sentiment
Negative toward Acme
Intent
Something is brokenComparing options
Topics
Support responsivenessOnboarding
Entities
Acme Rival A

Summary

A long-time Acme customer says support quality dropped and is evaluating Rival A.

Start with 30 days of Pro, free.

Every feature and unlimited seats for 30 days. Keep Pro or cancel before day 30 and pay nothing.

30-day free trial

Pro

For teams, multiple brands, and agencies.

$249.99/month

$0 for the first 30 days

  • Unlimited projects: a brand, a product line, or a client each
  • 50 active keywords
  • Unlimited team seats and unlimited client viewer seats
  • AI Checks: your own questions on every mention
  • Ask: plain-English answers that show their work
  • White-labelled share links and PDFs
  • Everything in Starter
Start your 30-day free trial

Card required. Not charged until day 30.

Starter

For one brand and a small team.

$99.99/month

No trial

  • 1 project, 20 active keywords, 5 team seats
  • Every mention analyzed: sentiment, intent, topics, entities, and summary
  • Real-time alerts, digests, and spike alerts to Slack, Discord, email, and webhooks
  • All 12 reports, scheduled reports, share links, and exports
Choose Starter

Billed today, cancel anytime

Need more keywords, custom limits, or procurement paperwork? Talk to us→

Questions before you start

The short answers, including the ones about billing.

Do I need a credit card for the trial?

Yes. You'll add one when you start, and it isn't charged until day 30. Cancel any time before then and you pay nothing.

Will I see past mentions when I sign up?

No. RedPulse starts watching the moment you add a keyword and collects everything from then on. That's why the best time to start is before you need it.

How fast does a mention show up?

Usually within minutes of being posted. Alerts go out as soon as it arrives and is analyzed, or on the batch or digest schedule you choose.

Does it post or comment for me? Do I need a Reddit account?

No and no. Nothing to install, nothing posts on your behalf.

What does "analyzed" actually mean?

Sentiment toward your keyword, up to three intents (like Looking to buy or Something is broken), up to five topics, every company or product named with its own sentiment, a one-line summary, and an answer to each AI Check you've written.

What if my brand name is a common word?

Narrow it with required and excluded terms, whole-word matching, specific communities, and excluded accounts. RedPulse flags a keyword that's collecting more than it should.

Can I track competitors?

Yes. Mark any keyword as a competitor and the Share of Voice and Consideration reports compare you directly.

I'm an agency. Can clients see only their own data?

Yes, on Pro. Each client gets a read-only viewer seat on their own project; other projects don't exist as far as they can tell. Reports and PDFs you send carry your logo.

Who on my team can use it?

Pro includes unlimited seats. Starter includes 5.

Does it monitor anything besides Reddit?

No, deliberately. Reddit rewards depth, and a tool spread across six networks treats it as an afterthought.

Can I get my data out?

Any scope exports as CSV or JSON, and any report as a PDF.

Start your 30-day free trial

The thread about you is being written right now.

Add your brand and a competitor in two minutes. Start seeing what Reddit says from the next post onward.

Start your 30-day free trial

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