Reddit monitoring for teams

Know what Reddit says about you — and what it means.

RedPulse catches every mention of your brand, your rivals, and your category, then reads each one for mood, intent, and the names people drop. Ask it questions in plain English. Get alerted when it matters. Hand your team a report that answers them.

Coming soonSee how it works

Posts and comments, across all of Reddit. No Reddit account needed.

monitoring.redpulse.io/dashboard/acme
AAcme
7d30d90d

Mentions

1,248

Volume up

Sentiment

Positive

Neutral

Negative

Top entities

Acme412
Rival A286
Rival B151

Subreddits

r/SaaS188
r/startups141
r/marketing96
  • Reddit only, deliberately
  • Every mention analyzed on arrival
  • Relevance in your words
  • Answers show their work
01

Reddit is a buying decision

"best X for Y reddit" is how people shortlist now, and those threads outrank your own pages.

02

The good stuff is in the comments

Most of what gets said about you is a reply three levels deep, not a post title.

03

It happens without you

Nobody tags you. A thread forms, ranks, and settles inside a day.

A keyword alert is not the same as knowing.

Plain keyword tools hand you a link and a title and leave the reading to you. Fifty a day becomes a tab you stop opening. The mention you needed was in there — you just didn't get to it before the thread went cold.

Elsewhere

A link, a subreddit, a timestamp.

Comment mentioning Acme

r/SaaS · 12m

unread

Comment mentioning Acme

r/startups · 41m

unread

Post mentioning Acme

r/marketing · 1h

unread

Comment mentioning Acme

r/devops · 2h

unread

46 more today

Here

The same mention, already read: how it spoke about you, why the person posted, what it was about, who else got named, and a one-line summary.

r/r/SaaS·u/ops_lead·12m ago

Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.

84 31
Negative toward AcmeSomething is brokenComparing optionsSupport responsiveness Rival A

Summary

A long-time Acme customer says support quality dropped and is evaluating Rival A.

Read before you opened it
Stage 1Catch it

Signal, not a firehose.

A keyword is a starting point, not the whole rule. Narrow it until what arrives is worth reading.

  • Communities

    All of Reddit, only a named list, or everything except one.

  • Include and exclude terms

    Require a word to appear, or drop the mention if it does.

  • Substring matching

    Match inside a longer word when you want it, off when you don't.

  • Exclude usernames

    Ignore the bot that posts your name every morning.

  • Tags and classification

    Mark each keyword as yours, a rival's, or general, and label why you're tracking it. This is what makes competitive comparison possible later.

Keywords live inside projects, so one workspace can watch a product, a category, and three competitors without mixing them up.

monitoring.redpulse.io/keywords/acme

Keyword

acmeYours
Communities
r/SaaSr/startups+4
Must include
pricing
Exclude
hiring coupon
Exclude users
u/acme_release_bot
Substring match

Project

AcmeCategoryRivals
Stage 2Understand it

Every mention arrives already read.

Not a queue waiting for you to run analysis. Each mention is interpreted as it lands.

Sentiment

How the mention spoke about your keyword, not the overall mood of the post. A glowing thread that trashes you in one line reads as negative here, correctly.

Intent

Why they posted, from thirteen labels: Looking to buy, Comparing options, Something is broken, Asking for advice, Wishing it existed, and more.

Topics

The themes drawn out of the text, so pricing complaints sit separately from onboarding ones.

Entities

The people, companies, and products named, each with its own sentiment. In a thread comparing four vendors, you see how each one fared, separately.

Summary

One factual sentence, so a list of fifty mentions is readable at a glance.

monitoring.redpulse.io/mentions/acme
r/r/SaaS·u/ops_lead·12m ago

Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.

84 31
Read on arrival
Sentiment
Negative toward Acme
Intent
Something is brokenComparing options
Topics
Support responsivenessOnboarding
Entities
Acme Rival A

Summary

A long-time Acme customer says support quality dropped and is evaluating Rival A.

AI checks

AI checks — relevance in your words.

Write a yes/no question and it gets answered on every new mention alongside everything else. "Is this person evaluating a purchase?" "Does this mention our pricing?" "Is this a support problem we own?" Then use the answer as an alert condition, a filter, or a report.

Every tool has a relevance score. This one is yours, and you can read it.

Your check

“Is this person evaluating a purchase?”

Alert conditionFilterReport

As the CTO, I'm pricing out a replacement this quarter.

Yes

Anyone know if their free tier still exists?

No

We're comparing three vendors before renewal.

Yes
Stage 3Act on it

Get told about the ten that matter, not the four hundred that don't.

Every match

Alerts as each mention arrives.

Scheduled digest

One summary on a recurring schedule, hourly, daily, or weekly, in your timezone.

Volume threshold

Fires once matches pass a count in a window. Spike detection for the day something goes wrong.

A rule fires on any combination of keyword, sentiment, intent, AI check, tag, community, mention type, and author — the same filter language as the mentions feed, so what you preview is what fires.

monitoring.redpulse.io/alerts/rules

Rule

Support fires in the wild

When
Sentiment is negative
And
Something is broken
And check
Support problem we own = Yes

Normally matches

3 / hour

A threshold of 4 sits close to normal and would fire on most windows.

Delivered to

Slack · #brand-watch Delivered
Discord · #alerts Delivered
Webhook · signed Delivered

Built so the noise stays out.

See the volume before you save

The rule builder tells you what those conditions normally match per hour, averaged over your history, and warns you when a threshold sits close enough to normal that it will fire on most windows.

Batch and throttle

Group matches into one message for up to an hour, and cap messages per hour.

Quiet stays quiet

Digests don't send when nothing matched, unless you ask them to.

Slack, Discord, or your own HTTPS endpoint with signed payloads. Every rule shows its recent deliveries and whether they landed.

Stage 4Explain it

The answer, not the raw material.

Dashboard

Volume over time, sentiment, top keywords, subreddit performance, entities, topics, intents, and brand versus competitor, over 7, 30, or 90 days. Every ranked row opens into the mentions behind it.

Explore

Pivot through Topics, Subreddits, Entities, and Authors. Narrow to any row and the filter carries with you.

Share and export

Freeze any report to get a link you can hand to somebody who has no account, print it to PDF, or export the underlying mentions as CSV or JSON.

monitoring.redpulse.io/explore/topics
TopicsSubredditsEntitiesAuthors
Pricing changes96
Support delays74
Onboarding58
Integrations41
Migration help27

Open any row to read the mentions behind it.

Shareable link
CSV · JSON · PDF
Ask

Ask it a question. See exactly what it counted.

Type the question you'd ask an analyst. Answers come from this project's mentions only.

What changed in the last week?Which communities should I be paying attention to?What are people complaining about when they mention us?

Under every answer is the list of what was looked up and how it was scoped.

You can check the number before you put it in a deck.

monitoring.redpulse.io/ask/acme
What are people complaining about when they mention us?

Answer

Support response time is the dominant complaint, concentrated in r/SaaS. Pricing comes second, mostly from users comparing you with Rival A.

What was counted

sentiment = negative · published within 7 days
43 matched

Twelve reports, twelve questions.

Each report answers one question about the scope you've set. Open one to read it live, then freeze it to get a link you can hand to somebody.

The one you forward

Executive brief

What do I need to know, in a paragraph?

The headline numbers, what moved, and what it suggests doing — written from your figures rather than instead of them.

Executive brief

Last 30 days

1,248

Mentions

22%

Negative

48%

Share of voice

What moved

Support complaints rose in r/SaaS while Rival A gained mentions in comparison threads.

Overview

What happened this period?

Momentum

What is new or picking up that I have not looked at?

Share of voice

Are we gaining or losing ground against rivals?

Reputation

Where is the negativity coming from, and is it getting worse?

Consideration

When people are choosing, who comes up and who is spoken well of?

Voice of customer

What are people asking us to fix or build?

Demand

Who is looking for something like this right now?

Communities

Which communities are worth showing up in?

Voices

Who is doing the talking, and is that spike real?

Checks

What do my own questions say over time?

Timing

When is this audience posting?

Who it's for

Founders and product marketers

Is the category talking about us, and how did that launch land?

DashboardMomentumExecutive brief

Competitive intelligence

Who's winning the comparison threads?

Ownership classificationShare of voiceConsideration

Support and community

Catch the broken thing before it becomes a top post.

Something is broken intentnegative sentiment alertsVolume threshold

Demand generation

Find people asking for what you sell, while they're asking.

Looking to buy and Asking for advice intentsDemand report

Agencies and consultants

A project per client, and a link to hand over.

Projectsfrozen shareable reportsexport

Start with one keyword.

Add your brand, pick the communities that matter, and read what the last thirty days already said.

Coming soon

One subscription, the whole organization.

Projects

Projects keep clients and product lines apart.

Unlimited seats

Every teammate in the organization gets access.

Shared integrations

Integrations are set up once and shared across projects.

Encrypted credentials

Webhook credentials are encrypted at rest and never shown again, and custom webhook payloads are signed.

Content treated as data

Reddit content is always treated as data, never rendered as trusted markup.

Simple workspace pricing.

One subscription for the organization, with unlimited seats. Launch pricing is being finalized.

  • Every mention analyzed on arrival
  • All twelve reports and Ask
  • Slack, Discord, and webhooks
  • Unlimited seats in your organization
Coming soon

Questions

Clear answers about what RedPulse monitors and how it works.

What exactly does it monitor?

All of Reddit — posts and comments. Each keyword can be scoped to specific communities, or excluded from ones you don't care about.

Does it watch anything besides Reddit?

No, and that's deliberate. Reddit rewards depth, and a tool spread across six networks treats it as an afterthought.

How fast does a mention show up?

Conversations are pushed to RedPulse as they match, not polled on a schedule. Alerts go out immediately, or batch into one message if you'd rather.

Do I need a Reddit account or an app install?

No. Nothing to install, and nothing posts on your behalf.

What does "analyzed" actually mean?

Every mention gets sentiment toward your keyword, up to three intents, up to five topics, the entities named with their own sentiment, a one-line summary, and an answer to each AI check you've written.

Can I share a report with someone who has no account?

Yes. Freeze a report and you get a link that opens for anyone. Print it for a PDF.

Can I get my data out?

Any scope exports as CSV or JSON.

Who on my team can use it?

Everyone in the organization. One subscription covers the whole team.

What if a keyword is too broad?

Narrow it with communities and include/exclude terms. The app tells you when a keyword is collecting more than it should and points you at the filters.

The thread is happening now.

Add a keyword and see what the last thirty days already said.

Coming soon