Know what Reddit says about you — and what it means.
RedPulse catches every mention of your brand, your rivals, and your category, then reads each one for mood, intent, and the names people drop. Ask it questions in plain English. Get alerted when it matters. Hand your team a report that answers them.
Posts and comments, across all of Reddit. No Reddit account needed.
Mentions
1,248
Sentiment
Positive
Neutral
Negative
Top entities
Subreddits
- Reddit only, deliberately
- Every mention analyzed on arrival
- Relevance in your words
- Answers show their work
Reddit is a buying decision
"best X for Y reddit" is how people shortlist now, and those threads outrank your own pages.
The good stuff is in the comments
Most of what gets said about you is a reply three levels deep, not a post title.
It happens without you
Nobody tags you. A thread forms, ranks, and settles inside a day.
A keyword alert is not the same as knowing.
Plain keyword tools hand you a link and a title and leave the reading to you. Fifty a day becomes a tab you stop opening. The mention you needed was in there — you just didn't get to it before the thread went cold.
Elsewhere
A link, a subreddit, a timestamp.
Comment mentioning Acme
r/SaaS · 12m
Comment mentioning Acme
r/startups · 41m
Post mentioning Acme
r/marketing · 1h
Comment mentioning Acme
r/devops · 2h
46 more today
Here
The same mention, already read: how it spoke about you, why the person posted, what it was about, who else got named, and a one-line summary.
Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.
Summary
A long-time Acme customer says support quality dropped and is evaluating Rival A.
Catch it. Understand it. Act on it. Explain it.
Catch it
Track terms across all of Reddit, or narrow to the communities that matter. Posts and comments.
See itUnderstand it
Every mention is read on arrival for mood, intent, themes, named entities, and your own questions.
See itAct on it
Rules decide what deserves a ping and what can wait for a digest. Slack, Discord, or your own endpoint.
See itExplain it
A dashboard, twelve reports built around real questions, and a brief you can forward.
See itSignal, not a firehose.
A keyword is a starting point, not the whole rule. Narrow it until what arrives is worth reading.
Communities
All of Reddit, only a named list, or everything except one.
Include and exclude terms
Require a word to appear, or drop the mention if it does.
Substring matching
Match inside a longer word when you want it, off when you don't.
Exclude usernames
Ignore the bot that posts your name every morning.
Tags and classification
Mark each keyword as yours, a rival's, or general, and label why you're tracking it. This is what makes competitive comparison possible later.
Keywords live inside projects, so one workspace can watch a product, a category, and three competitors without mixing them up.
Keyword
Project
Every mention arrives already read.
Not a queue waiting for you to run analysis. Each mention is interpreted as it lands.
Sentiment
How the mention spoke about your keyword, not the overall mood of the post. A glowing thread that trashes you in one line reads as negative here, correctly.
Intent
Why they posted, from thirteen labels: Looking to buy, Comparing options, Something is broken, Asking for advice, Wishing it existed, and more.
Topics
The themes drawn out of the text, so pricing complaints sit separately from onboarding ones.
Entities
The people, companies, and products named, each with its own sentiment. In a thread comparing four vendors, you see how each one fared, separately.
Summary
One factual sentence, so a list of fifty mentions is readable at a glance.
Been on Acme for two years and support has fallen off a cliff. Looking at Rival A, their onboarding looks far better.
Summary
A long-time Acme customer says support quality dropped and is evaluating Rival A.
AI checks — relevance in your words.
Write a yes/no question and it gets answered on every new mention alongside everything else. "Is this person evaluating a purchase?" "Does this mention our pricing?" "Is this a support problem we own?" Then use the answer as an alert condition, a filter, or a report.
Every tool has a relevance score. This one is yours, and you can read it.
Your check
“Is this person evaluating a purchase?”
As the CTO, I'm pricing out a replacement this quarter.
YesAnyone know if their free tier still exists?
NoWe're comparing three vendors before renewal.
YesGet told about the ten that matter, not the four hundred that don't.
Every match
Alerts as each mention arrives.
Scheduled digest
One summary on a recurring schedule, hourly, daily, or weekly, in your timezone.
Volume threshold
Fires once matches pass a count in a window. Spike detection for the day something goes wrong.
A rule fires on any combination of keyword, sentiment, intent, AI check, tag, community, mention type, and author — the same filter language as the mentions feed, so what you preview is what fires.
Rule
Support fires in the wild
Normally matches
3 / hourA threshold of 4 sits close to normal and would fire on most windows.
Delivered to
Built so the noise stays out.
See the volume before you save
The rule builder tells you what those conditions normally match per hour, averaged over your history, and warns you when a threshold sits close enough to normal that it will fire on most windows.
Batch and throttle
Group matches into one message for up to an hour, and cap messages per hour.
Quiet stays quiet
Digests don't send when nothing matched, unless you ask them to.
Slack, Discord, or your own HTTPS endpoint with signed payloads. Every rule shows its recent deliveries and whether they landed.
The answer, not the raw material.
Dashboard
Volume over time, sentiment, top keywords, subreddit performance, entities, topics, intents, and brand versus competitor, over 7, 30, or 90 days. Every ranked row opens into the mentions behind it.
Explore
Pivot through Topics, Subreddits, Entities, and Authors. Narrow to any row and the filter carries with you.
Share and export
Freeze any report to get a link you can hand to somebody who has no account, print it to PDF, or export the underlying mentions as CSV or JSON.
Open any row to read the mentions behind it.
Ask it a question. See exactly what it counted.
Type the question you'd ask an analyst. Answers come from this project's mentions only.
Under every answer is the list of what was looked up and how it was scoped.
You can check the number before you put it in a deck.
Answer
Support response time is the dominant complaint, concentrated in r/SaaS. Pricing comes second, mostly from users comparing you with Rival A.
What was counted
sentiment = negative · published within 7 days
43 matched
Twelve reports, twelve questions.
Each report answers one question about the scope you've set. Open one to read it live, then freeze it to get a link you can hand to somebody.
Executive brief
What do I need to know, in a paragraph?
The headline numbers, what moved, and what it suggests doing — written from your figures rather than instead of them.
Executive brief
Last 30 days1,248
Mentions
22%
Negative
48%
Share of voice
What moved
Support complaints rose in r/SaaS while Rival A gained mentions in comparison threads.
Overview
What happened this period?
Momentum
What is new or picking up that I have not looked at?
Share of voice
Are we gaining or losing ground against rivals?
Reputation
Where is the negativity coming from, and is it getting worse?
Consideration
When people are choosing, who comes up and who is spoken well of?
Voice of customer
What are people asking us to fix or build?
Demand
Who is looking for something like this right now?
Communities
Which communities are worth showing up in?
Voices
Who is doing the talking, and is that spike real?
Checks
What do my own questions say over time?
Timing
When is this audience posting?
Who it's for
Founders and product marketers
Is the category talking about us, and how did that launch land?
Competitive intelligence
Who's winning the comparison threads?
Support and community
Catch the broken thing before it becomes a top post.
Demand generation
Find people asking for what you sell, while they're asking.
Agencies and consultants
A project per client, and a link to hand over.
Start with one keyword.
Add your brand, pick the communities that matter, and read what the last thirty days already said.
One subscription, the whole organization.
Projects
Projects keep clients and product lines apart.
Unlimited seats
Every teammate in the organization gets access.
Shared integrations
Integrations are set up once and shared across projects.
Encrypted credentials
Webhook credentials are encrypted at rest and never shown again, and custom webhook payloads are signed.
Content treated as data
Reddit content is always treated as data, never rendered as trusted markup.
Simple workspace pricing.
One subscription for the organization, with unlimited seats. Launch pricing is being finalized.
- Every mention analyzed on arrival
- All twelve reports and Ask
- Slack, Discord, and webhooks
- Unlimited seats in your organization
Questions
Clear answers about what RedPulse monitors and how it works.
What exactly does it monitor?
All of Reddit — posts and comments. Each keyword can be scoped to specific communities, or excluded from ones you don't care about.
Does it watch anything besides Reddit?
No, and that's deliberate. Reddit rewards depth, and a tool spread across six networks treats it as an afterthought.
How fast does a mention show up?
Conversations are pushed to RedPulse as they match, not polled on a schedule. Alerts go out immediately, or batch into one message if you'd rather.
Do I need a Reddit account or an app install?
No. Nothing to install, and nothing posts on your behalf.
What does "analyzed" actually mean?
Every mention gets sentiment toward your keyword, up to three intents, up to five topics, the entities named with their own sentiment, a one-line summary, and an answer to each AI check you've written.
Can I share a report with someone who has no account?
Yes. Freeze a report and you get a link that opens for anyone. Print it for a PDF.
Can I get my data out?
Any scope exports as CSV or JSON.
Who on my team can use it?
Everyone in the organization. One subscription covers the whole team.
What if a keyword is too broad?
Narrow it with communities and include/exclude terms. The app tells you when a keyword is collecting more than it should and points you at the filters.
The thread is happening now.
Add a keyword and see what the last thirty days already said.
